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Adrinis on Safiyya TV9

Exchange and returns will be bound by the following guidelines:

  1. Product(s) must be sent for rexchange to us within 14 DAYS FROM THE DATE OF delivery for purchases within Malaysia, with a formal notification via email to contact@adrinis.com.
  2. We cannot accept exchanges of worn, soiled, stained or washed merchandise.
  3. Items to be returned must come in their original packaging, and in a re-sellable condition.
  4. Sale of discounted /special price items are final and not return/exchangeable.
  5. Cost for returning the items shall be borne by the customer.
  6. Delivery or shipping fees are not refundable.
  7. If the exchange is due to defective product not caused by the customer, we will refund the cost of sending the product back to us.
  8. We ONLY accept returns due to fault items NOT caused by the customer.

 

 

Please take note that Adrini's shall not be responsible for loss of items or damages that may occur on transit for return or exchange.  Therefore, you are advised to pack your returned items properly and send by reliable shipping means.

 

 

Returns/exchanges will be bound by the following guidelines:

  • Product(s) must be sent for return/exchange to us within 7 daysfrom the date of delivery for purchases within Malaysia, and 21 days from the date of delivery for other purchases, with a formal notification via email to sales@hilyah.com or via telephone to  016-2024479
  • We cannot accept returns/exchanges of worn, soiled, stained or washed merchandise.  Items to be returned must come in their original packaging, and in a re-sellable condition.
  • Sale of discounted /special price items are final and not return/exchangeable.
  • Cost for returning the items shall be borne by the customer.
  • Delivery or shipping fees are not refundable.
  • If the exchange is due to defective product not caused by the customer, we will refund the cost of sending the product back to us.

Please take note that Hilyah Islamic Designs shall not be responsible for loss of items or damages that may occur on transit for return or exchange.  Therefore, you are advised to pack your returned items properly and send by reliable shipping means.


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